Gather data from diverse sources across departments, ensuring data integrity and accuracy.
Reporting & Analysis:
Prepare daily, weekly, and monthly reports, create customized dashboards, and analyze key performance indicators (KPIs) to identify trends and patterns.
Data Visualization:
Develop clear and concise data visualizations to present findings to management and other stakeholders.
Process Automation:
Automate repetitive reporting tasks using tools like Excel Macros or VBA to improve efficiency.
Technical Support:
Provide technical guidance on information systems and data analytics tools to colleagues.
Cross-Functional Collaboration:
Work with operations, quality, and training teams to gather data and fulfill reporting needs.
Forecasting & Trend Analysis:
Utilize data to provide predictive insights and support strategic planning and resource allocation.
SLA & Compliance:
Monitor and ensure compliance with service level agreements (SLAs) and client requirements.
Required Skills
Analytical & Problem-Solving:
Ability to analyze complex data sets, identify patterns, and develop effective solutions.
Technical Proficiency:
Strong skills in Microsoft Excel (including Macros and VBA), database management, and data visualization tools (e.g., Tableau, Power BI).
Communication:
Excellent written and verbal communication skills to present data and insights to diverse audiences.
Attention to Detail:
Meticulous approach to ensuring the accuracy and precision of reports.
Time Management:
Ability to work efficiently and meet deadlines.
Educational BackgroundA Bachelor's degree in Business, Information Systems, or a related field is often required. Key Tools Used Microsoft Excel (including Macros and VBA), SQL, Data visualization tools such as Tableau or Power BI, and Databases and other information systems.
Job Types: Full-time, Permanent, Fresher
Pay: ₹14,086.00 - ₹28,276.62 per month
Benefits:
Cell phone reimbursement
Food provided
Health insurance
Work from home
Education: