Develop and maintain daily, weekly and monthly operational analysis as it relates to volume, efficiencies, cycle time, quality, and service
Report on operational metrics, conduct data and business analysis, and present summary of findings to management in a clear, concise, convincing, and actionable format
Create and maintain daily operational scorecards to track and report on KPIs; assist in volume forecast and capacity planning as needed
Provide support and maintenance to existing management information systems (MIS).
Generate and distribute management reports in accurate and timely manner