Job Description

- MIS Executive (Operations)

Role Purpose:

We are seeking a

MIS Executive - Operations

who will act as the

backbone of operational control

. The role demands strong command over

MIS systems, FMS, delegation tracking, manual scripting

, and

advanced Google Sheets

, with zero tolerance for data errors or delays.

Key Responsibilities:

Own

end-to-end MIS operations

with complete responsibility for accuracy, timelines, and reporting discipline Design, implement, and monitor

FMS (Follow-up Management System)

and

Delegation tracking

across departments Create, enforce, and audit

strict manual SOPs and operational scripts

for sales, CRM, dispatch, and internal teams Prepare

daily, weekly, and monthly MIS dashboards

for management review Track

pending actions, escalations, closures, and accountability

department-wise Ensure

100% data integrity

; identify gaps, deviations, and non-compliance Coordinate with Operations, Sales, Accounts, and CRM heads for real-time data flow Maintain

version control

and documentation for all reports and scripts Flag operational risks, delays, and inefficiencies proactively to management

Core Skill Requirements:

Expert-level Google Sheets

knowledge: Advanced formulas (XLOOKUP, QUERY, ARRAYFORMULA, IFERROR) Dashboard creation and complex trackers Data structuring for operational control Strong practical understanding of

FMS and delegation frameworks

Proven ability to create

firm, clear, executable manual scripts and SOPs

High discipline, accuracy, and follow-through mindset Ability to handle pressure and tight deadlines without errors

Authority & Accountability:

Authority to

question data

, reject incorrect reports, and demand corrections Direct responsibility for

MIS accuracy and reporting discipline

Accountable for

follow-up closure, escalation tracking, and compliance

Preferred Experience:

1-3+ years in

MIS / Operations / Process Control roles

Experience in

sales-driven or high-volume operational environments

Exposure to multi-department coordination and senior management reporting
Job Types: Full-time, Permanent

Pay: ?12,247.73 - ?30,095.63 per month

Benefits:

Cell phone reimbursement
Work Location: In person