Job Description

OPERATION MIS HOMECARE/ KRA/KPI

KRA

Data Analysis and Reporting

: Generate regular reports on operational metrics, performance indicators, and trends related to home care services.

Process Optimization:

Identify inefficiencies in existing operational processes and develop strategies for improvement.

MIS Development and Maintenance:

Develop and maintain Management Information Systems (MIS) to track various aspects of home care operations.

Quality Assurance:

Implement quality assurance protocols to maintain high standards of care in home services.

Client Relationship Management:

Utilize MIS data to enhance client experience, personalize services, and address specific needs and preferences.

Forecasting and Planning:

Maintain historical data and trends to create forecasts for future demand in home care services.

Compliance and Regulatory Affairs:

Stay updated with industry regulations and ensure that home care operations comply with legal requirements. Prepare and maintain documentation required for regulatory audits and inspections.

Technology Utilization:

Explore and implement new technologies and software solutions to improve the efficiency of MIS and operational processes.

Cost Management:

Monitor and control operational costs related to home care services. Identify cost-saving opportunities without compromising the quality of care.

KPI

1. Measure the time it takes for the home care team to respond to patient requests or emergencies.

2. Understand the demand for services and planning resources accordingly.

3. Ensure the accuracy and timeliness of reports is a critical KPI.

Ensure that patient data is secure and privacy regulations are adhered to. Monitor any breaches and work towards enhancing data security measures.

Job Types: Full-time, Fresher

Pay: ?13,000.00 - ?22,000.00 per month

Benefits:

Cell phone reimbursement Provident Fund
Schedule:

Day shift
Work Location: In person