Job Description

Who are we

:

Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

Responsibilities:

Engage in and improve the whole lifecycle of services--from inception and design, through deployment, operation, and refinement. Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency, and overall system health with automated alerts. Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity. Practice sustainable incident response and detailed postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources

Qualifications:

BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Experience with algorithms, data structures, scripting, pipeline management, and software design. Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Ability to help debug, optimize code, and automate routine tasks. We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Experience in one or more of the following is preferred: Python, Go, Bash Scripting. Interest in designing, analysing, and troubleshooting large-scale distributed systems. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. For work on our ops team, engineer with experience in industry standard CI/CD tools like Git/Bitbucket, Jenkins, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is required. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating. Practice sustainable incident response and blameless post-mortems Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover. Work with a global team spread across tech hubs in multiple geographies and time zones. Share knowledge and mentor junior resources. For team members supporting the Dev Ops pipeline. Design, implement, and enhance our deployment automation based on Chef. We need proven experience writing chef recipes/cookbooks as well as designing and implementing an overall Chef based release and deployment process. Use Jenkins to orchestrate builds as well as link to Sonar, Chef, Maven, Artifactory, etc. to build out the CI/CD pipeline. Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible. Design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Experience with automation for branch management, code promotions, and version management is a plus.

Requirements

Must-Have:

Linux & Shell Scripting Nginx (Basic) MQ or NATS broker or similar messaging solutions. Kafka API Messaging (Middleware)

Good To Have:

Groovy Scripting/Yaml Ansible/Chef ITIL / ITSM SQL(Basic) Troubleshooting Java / JEE development experience interested in operations Event-Driven Architectures Client-server communication aspects - sockets, TLS protocol Understand the concept of region and AZs. Production Support Experience Deployments MTF/Prod, Maintenance items (including stop/start, Disaster Recovery-related activities, etc.), CR for changes in MTF/Prod

Benefits

Job Opening ID


RRF_5486
Job Type


Permanent
Industry


IT Services
Date Opened


07/07/2025
City


Pune
Province


Maharashtra
Country


India
Postal Code


411057