Job Description

Middleware Services Lead

Role Summary

The Middleware Services Lead will manage and optimize middleware platforms across on-premises and cloud environments. This role ensures high availability, performance, and security while driving automation, modernization, and integration with DevOps practices.

Key Responsibilities

Middleware Platforms

Operate and manage:

WebLogic

IIS

Tomcat

Apache

WAF & Load Balancers (F5, NetScaler)

Service Monitoring

Track middleware health (e.g., JVM status, queue depth, thread usage) using tools like

AppDynamics

or

Splunk

. Detect anomalies or threshold breaches in real-time.

Alert Handling

Respond to system alerts, restart failed services, and escalate unresolved issues.

Basic Troubleshooting

Check logs, resolve job failures, and perform SOP-based actions (e.g., IDoc reprocessing).

Access & Ticket Management

Handle password resets, antivirus status checks, and log tickets with accurate categorization.

Backup & Job Verification

Confirm scheduled jobs and backups are completed successfully.

System Administration

Install, configure, and maintain middleware platforms (e.g., WebSphere, MQ, JBoss). Apply patches, upgrades, and validate post-maintenance stability.

Performance Tuning

Optimize thread pools, heap sizes, and connection pools for runtime efficiency.

Security & Compliance

Manage SSL/TLS certificates, firewall rules, and audit configurations. Ensure compliance with organizational security standards.

Automation & DevOps

Use

Ansible

,

Terraform

, or

Jenkins

for provisioning, patching, and CI/CD integration.

HA/DR & Architecture

Design and implement high availability and disaster recovery setups.

Transformation & Planning

Define SOPs, escalation matrices, and lead initiatives in observability, compliance, and platform upgrades.

Technical Expertise

Strong knowledge of

middleware platforms

(WebLogic, IIS, Tomcat, Apache). Familiarity with

load balancers

(F5, NetScaler) and

WAF

. Experience with

monitoring tools

(AppDynamics, Splunk). Proficiency in

automation tools

(Ansible, Terraform) and

CI/CD pipelines

. Understanding of

SSL/TLS

, firewall configurations, and security best practices.

Certifications

Middleware platform certifications (Oracle WebLogic, IIS, Apache). DevOps certifications (Terraform, Ansible, Jenkins). Security certifications (CISSP, CISM) desirable.


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