Job Description

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About Us

At Kohler, our mission is to help people live gracious, healthy, and sustainable lives. We believe that empowering our associates is essential to making this vision a reality. That's why we invest in personal and professional growth, encourage collaboration across teams and functions, and offer a comprehensive wellness package that supports the well-being of every team member.


Kohler is an equal opportunity employer. Along with competitive compensation and benefits, we offer something more enduring--a legacy built on bold innovation, creative excellence, and a deep commitment to our people and communities. Learn more about our culture and career opportunities at www.kohler.co.in/careers.


Our approach to hiring reflects our commitment to

Global Inclusion

. We recruit, hire, and promote qualified individuals in all roles without regard to race, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, or disability. If you are an individual with a disability and require reasonable accommodation during the recruitment process, please let your recruiter know so we can support you appropriately.

Microsoft Exchange Admin

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Key Responsibilities

Manage and maintain Hybrid Exchange Environment. Manage mailboxes (user/shared/resource), distribute lists, public folders. Collaborate and work with Cyber Security team on ProofPoint and Identity Management services. Innovate and automate processes using PowerShell. Manage Azure Active Directory, M365 licensing and automation scripts. Implement and manage on-prem and cloud mail relays in Exchange and 3rd party email services. Manage transport rules, mail flow, certificates and other configurations for Exchange. Partner with peers in the global Digital Workplace team to promote and support the Microsoft 365 platform at Kohler. Provide 3rd level support for Exchange, M365, Entra ID (Azure AD) and 3rd party email services. Participate in technical deep dive meetings with team members, peers and partners regarding Microsoft 365 and Azure. Proactively prioritize and manage tasks independently but align with department manager when escalation is appropriate. Migrate and integrate acquisition email systems when required.

Basic Qualifications:

Bachelor's Degree in Information Technology, Engineering, or equivalent Information Technology experience (5+ years). 4+ years of Exchange Online experience. 4+ years of Entra ID (Azure AD) and M365 implementation and administration experience. 2+ years of PowerShell and scripting experience. 2+ years of DNS management related to email services Capable of providing reporting and analytics using data from M365 using Excel and/or Power BI. Ability to deal with uncertainty and change as the M365 platform evolves to meet the needs of the business. Problem solving skills that take system and service logs, customer feedback and other metrics into consideration to identify root cause of service issues.

Top Candidates Will Also Have:

Basic knowledge of change management best practices. Understanding and experience with ITIL. 4+ years of experience providing technical support for internal customers. A passion for learning and continued education in their field of expertise. Ability to explain complex concepts in simple to understand ways. Professional communication skills (both written and verbal). Experience with Twilio Send Grid, ProofPoint Secure Relay and other cloud email services.

Experience

3 to 7 years

Mandatory Skills

Microsoft Exchange Server, Exchange Administrator, M365 licensing

Location

Pune, Maharashtra, India