Key Responsibilities
Gather, analyze, and document business requirements to design tailored Dynamics 365 solutions.
Customize and configure Dynamics 365 modules (Sales, Finance, Marketing, Customer Service, etc.) to meet business needs.
Conduct gap analysis and prepare functional specifications.
Collaborate with technical teams to ensure successful solution implementation and integration.
Provide end-user training, documentation, and post-implementation support.
Participate in system testing, UAT, and deployment activities.
Stay updated with the latest Dynamics 365 functionalities, updates, and best practices.
Act as a bridge between stakeholders and technical teams to ensure alignment.
Desired & Preferred Skills
Strong knowledge of Dynamics 365 modules and business process mapping.
Proficiency in configuration of forms, workflows, dashboards, and business rules.
Ability to create detailed functional design documentation.
Basic understanding of SQL and reporting tools.
Exposure to Power Platform (PowerApps, Power Automate, Power BI).
Preferred: Experience with integrations, third-party tools, and CRM/ERP implementations.
Microsoft Dynamics 365 Functional Consultant certification is a plus.
Behavioral Competencies
Strong problem-solving and analytical skills.
Excellent communication and stakeholder management abilities.
Team collaboration with adaptability to dynamic environments.
Attention to detail and commitment to quality.
Proactive, self-motivated, and client-focused mindset.
Qualifications
Bachelor's degree in Business, Computer Science, Information Technology, or related field.
5+ years of relevant experience in Microsoft Dynamics 365 functional consulting.
Job Type: Contractual / Temporary
Contract length: 6 months
Pay: ₹130,000.00 - ₹150,000.00 per month
Experience:
Functional Consultant: 5 years (Required)
UAT: 5 years (Preferred)
Finance: 5 years (Preferred)
CRM software: 5 years (Preferred)
ERP systems: 5 years (Required)
Work Location: Remote
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