Job Description

Microsoft Dynamic Technical Supply Chain

Work Location :Bangalore & Hyderabad
Please provide shift timings -

2 PM to 11 PM

JOB DESCRIPTION :

Important Screening & Submission Guidelines

Evaluation Criteria

Please do not screen candidates solely based on keywords.

Evaluate profiles on overall experience, project exposure, and relevance to the role.

Mandatory Documents

Ensure that a PAN card copy and a recent photograph of the candidate are attached at the top of the resume before uploading it to the VMS portal.

Note: Profiles without an attached PAN card will be given less priority during the review process.

Please adhere to these guidelines to avoid rejection or delay in processing.

Additional Details for Role - Active Microsoft Dynamics Certification would be an added advantage

JD:

Deep understanding of the Microsoft Dynamics AX/D365 platform & Possess skills to architect solutions that deliver results for our clients.
Interface with customer project stakeholders to elicit business and functional requirements.
Function as a subject matter expert for application design, feature optimization, availability, scalability, user experience, visualization, and data integrity.
Develop functional specification designs including definition of functional requirements and business scenarios.
Drive the effective transition of requirements to delivery and development consultants, ensuring a clear and complete understanding of the requirements for a successful delivery to end customer.
Participate and/ or lead quality management reviews including designs, prototypes, and other stages of a project to ensure requirements are fulfilled.
Engage with project teams to gather assets, best practices, and guidance from our customers to integrate and/or improve our methodologies and end customer experience.
Ability to take Functional leadership in one specific product or area of business processes.
Own, investigate and solve complex customer technical/functional issues and serve as a point of contact to the customer to assist in resolving cases.
Drive the communication with the customer to ensure the customer has confidence on problem resolution
Define and understand the customer issue by creating adequate reproduction scenarios.
Research, troubleshoot, develop, and implement a workaround (if needed) and gain agreement from customer on problem resolving.
Act as the L2/L3 (Level-2/Level-3) support to solve the customer issue
Collaborate with cross-group peers both proactively and reactively.

Job Types: Full-time, Permanent

Pay: ₹1,500,000.00 - ₹2,400,000.00 per year

Work Location: In person