Job Description

Captus Technologies is an ISO 9001:2015 Cer
fied Web and Mobile App Development Company headquartered in New York with a development center in India. With over 11 years of experience, we provide industry-tailored so
ware solu
ons and consul
ng services across various sectors including Healthcare, E-learning, Finance, and more. Our focus is on delivering tangible business benefits through technology and sector-specific exper
se.

:

This is a full-
me on-site role as a Microso
365 and Azure Expert at Captus Technologies LLC in Ahmedabad. The role involves day-to-day tasks related to Microso
365 and Azure solu
ons, including implementa
on, maintenance, and op
miza
on of cloud-based services and solu
ons. Your Role and Responsibili
es: ₹ Help Desk Mastery: Manage the
cket system diligently, ensuring SLAs are met and clients receive
mely resolu
ons.
Microso
Exper
se: Leverage your Office 365 and Azure knowledge to provide excep
onal support.
Technical Troubleshoo
ng: Solve issues related to virtualiza
on, networking, and a variety of hardware.
Hardware Savvy: Work with switches, routers, cameras, PCs, servers, ba
ery backups, and remote monitoring tools.
Collaborate and Innovate: Work closely with our team to provide comprehensive IT solu
ons.
Con
nuous Learning: Stay ahead of the curve with emerging IT trends and tools. Preferred Skills: ₹ Experience with ConnectWise is a huge plus.
Strong understanding of virtualiza
on pla
orms and network troubleshoo
ng.
Ability to balance technical exper
se with excep
onal customer service skills.

Job Type: Full-time

Pay: Up to ₹100,000.00 per month

Schedule:

Day shift
Work Location: In person

Expected Start Date: 15/05/2025