Job Description

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Flexsin is hiring an adept Microsoft 365 Administrator.with an experince of 4 years of experience. Immedate joiners will be preffered.


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Responsibilities:

Responsible for service administration and account maintenance Manage customer Office365 environment at L2 L3 level Should know of different licenses in Office 365 and different type of admin groups Address client connectivity client software and mobility installation issues Good Knowledge of O365 Security and Compliance Exchange Online related to exchange administration Knowledge of Distribution Group Management User Mailbox Setup Delegations Resource Mailbox Configuration Mailbox Restorations Shared Mailbox Setup Delegations Exposure to exchange hybrid environment Should hold knowledge of various policies related to Exchange Maintain troubleshoot email gateways anti spam Maintain existing Exchange infrastructure including Mail Gateway Interact with Microsoft Vendor for critical and escalation issues for permanent resolutions Knowledge of Azure AD Connect Services Object Filtering Group Filtering Major Responsibility of Incident Management i e troubleshooting and leading critical or urgent issues on email and mobility infrastructure and driving them to resolution as per the agreed SLAs with customer Provides support administration maintenance for Microsoft Teams, OneDrive, SharePoint Online, Office Suite Performs root cause analysis of critical outage and incidents engineer permanent solutions and coordinate implementation Monitor daily operations to ensure continuity of service. Routing Mail Flow and Set up Installation concepts.

REQUIRED QUALIFICATIONS & EXPERIENCE

Bachelor's in Computer Science, Engineering, or a related field. 4+ years of experience in related technology/Skills Good knowledge on Intune Microsoft Teams OneDrive Good in spoken and written communication skills. Manage services using supplier and the client implemented ITIL processes and practices Operate and provide the day to day support Good knowledge in PowerShell Identifies and participates in improvement opportunities spanning service delivery user experience security etc Knowledge of Azure Active Directory * Knowledge of Ticketing tools like Service Now will be an Added advantage