to join our IT infrastructure team. The ideal candidate will manage day-to-day administration, user support, and operational troubleshooting across Microsoft 365 services including Exchange Online, Microsoft Entra ID (Azure Active Directory), Microsoft Intune, and Teams.
This role focuses on hands-on administration, user management, compliance tasks, and second-level support for escalated issues, ensuring the security, reliability, and efficiency of our Microsoft 365 environment.
Key Responsibilities:
Microsoft 365 Administration
Manage user accounts, mailboxes, shared mailboxes, distribution lists, and licenses
Perform mailbox permissions, retention policies, and message tracing
Monitor and support services like Teams, OneDrive, and SharePoint
Execute basic PowerShell scripts for user management and bulk operations
Reset passwords, manage user permissions, and troubleshoot access issues
Entra ID (Azure Active Directory)
Create and manage users and groups
Enforce and support Multi-Factor Authentication (MFA)
Configure Conditional Access policies under guidance
Assist with integration of enterprise applications
Microsoft Intune Device Management
Enroll and manage Windows devices to ensure compliance
Support configuration profiles and compliance policies
Help deploy applications (Win32, MSI) via Intune
Troubleshoot device enrollment and compliance issues
Security & Compliance
Apply Data Loss Prevention (DLP) policies
Support audits and generate compliance reports
Help monitor and respond to security alerts
User Support & Collaboration
Provide L2-level support for Microsoft 365 applications (Outlook, Teams, OneDrive, etc.)
Resolve escalated user issues from the helpdesk team
Coordinate with vendors or Microsoft Support for unresolved incidents
Required Skills & Qualifications:
1-3 years of experience in Microsoft 365 administration and support
Working knowledge of Exchange Online, Entra ID/Azure AD, and Intune
Experience with PowerShell for basic scripting and admin tasks
Understanding of MFA, Conditional Access, and identity management
Strong troubleshooting skills and user-focused approach
Good written and verbal communication skills
Preferred Certifications (not mandatory):
Microsoft 365 Certified: Modern Desktop Administrator Associate
Microsoft Certified: Security, Compliance, and Identity Fundamentals
Microsoft 365 Certified: Enterprise Administrator Associate
Job Types: Full-time, Permanent
Pay: ?450,000.00 - ?550,000.00 per year
Schedule:
Day shift
Ability to commute/relocate:
Parel, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
L2 M365 Administrator: 1 year (Required)
Work Location: In person
Speak with the employer
+91 8104699036
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