Job Description

Client Acquisition & Outreach

Identify and approach potential clients in rural or semi-urban areas. Educate communities about the microfinance products and services (e.g., group loans, individual loans, savings, insurance). Conduct door-to-door visits or attend community meetings to promote offerings. Build and maintain relationships with local influencers and community leaders.

Loan Application & Documentation

Assist clients in filling out loan application forms. Collect required documents (ID proof, income proof, photographs, etc.). Verify information provided by the clients through field visits and background checks.

Credit Assessment

Evaluate the repayment capacity of potential borrowers. Conduct financial and personal assessments to ensure eligibility. Recommend loan amounts based on assessment findings.

Loan Disbursement & Monitoring

Facilitate loan disbursement in coordination with the branch office. Monitor the usage of the loan to ensure it's used for the intended purpose (e.g., small business, agriculture). Track loan performance and conduct follow-up visits regularly.

Loan Recovery & Collection

Maintain a schedule for EMI collection from clients. Ensure timely recovery of loans and follow up on overdue payments. Address repayment challenges and escalate serious defaulters.

Reporting & Documentation

Maintain accurate daily records of client visits, collections, and disbursements. Submit regular reports to the branch or regional office. Update CRM systems or logbooks as per company policy.

Customer Relationship Management

Provide after-sales support and address client complaints or concerns. Promote repeat loans and cross-sell other financial products (e.g., insurance, savings schemes). Build a positive image of the microfinance institution in the community.

Compliance & Ethics

Ensure adherence to company policies, local laws, and ethical standards. Respect client confidentiality and handle sensitive financial data responsibly.
Job Types: Full-time, Permanent

Pay: ?9,000.00 - ?15,000.00 per month

Benefits:

Provident Fund
Language:

Hindi (Preferred)
Work Location: In person