Job Description

Location: Mandideep, Madhya Pradesh, India





Position Title: Officer - QRC

Role Overview:

Microbiology Lab Management | Microbiology Program Execution | Ingredients & Product Testing & Analysis

Accountabilities:

Top 5 Core Responsibilities / Outcomes Expected





Lead and oversee all microbiological laboratory activities. Manage day to day tasks like Online Sampling, Analysis of Ingredients, Semifinished products & Finished products. Ensure accuracy, reliability, and timeliness of test results.

Implement and supervise environmental microbial monitoring programs. Conduct personnel hygiene monitoring for food handlers.

Maintain and update microbiology laboratory management system documentation. Ensure compliance with regulatory requirements and internal standards. Prepare reports for audits, inspections, and management reviews.

Conduct Root Cause Analysis (RCA) for microbiological issues. Drive continuous improvement in microbiological controls and food safety practices.

Coordinate with internal teams, other sites, and third-party customers regarding samples, testing, and reporting. Act as the primary point of contact for microbiological queries and updates.

Lead internal audit programs focused on hygiene, sanitation, and microbiological controls. Organize and deliver employee training sessions on food safety, hygiene, and microbiological practices.



Other Applicable Scope Defining Dimensions





Identify and pursue continuous improvement opportunities.

Promote a culture of compliance and safety across the organization

Qualifications

:



Knowledge, Skills & Abilities



Sound knowledge on Microbiology and trouble shoot microbiological issues.

Strong Communication and Interpersonal Skills

Extensive knowledge of ISO management systems and have experience in their application in an FMCG environment.





Experience & Education





Graduate/ Post graduate Degree qualifications in Microbiology or a related discipline are preferred.

At least 4-5 years of experience in handling microbiology analysis of chocolates / beverages/ Aseptic packaging foods and primarily in Quality & Food Safety domain.

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.



The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.



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