We are looking for a detail-oriented and customer-focused
MICE Operation Executive - International Ticketing & Room Booking
to join our organisation. The ideal candidate will be responsible for handling international flight bookings, providing ticketing solutions, and delivering excellent customer service to clients.
Key Responsibilities:
Handle international flight ticket bookings And Bulk Room booking.
Issue, reissue, cancel, and refund tickets as per airline policies.
Provide fare quotes, fare constructions, and itinerary planning for individual and group travellers.
Ensure accurate data entry and maintenance of client profiles and travel preferences.
Manage email and call-based queries related to international travel bookings.
Monitor fare changes and update clients on the best available travel deals.
Maintain proper documentation and filing of tickets and travel-related correspondence.
Work closely with the visa and hotel booking teams to offer complete travel solutions.
Adhere to company policies and maintain service quality standards.
Requirements:
Proven experience (1-3 years) in international ticketing and reservations.
Knowledge of airline rules, refund policies, and ticketing procedures.
Excellent communication and customer service skills.
Strong attention to detail and problem-solving ability.
Ability to work manage multiple bookings simultaneously.
Preferred Skills:
Experience with group travel and corporate ticketing.
Understanding of global travel regulations
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Health insurance
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Work Location: In person
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