Job Description

Job Title: Sales Engineer (MHE)
Nature of Job: Permanent
Previous Work Experience: 5-6 years
Location: As Per requirement
Qualification: B.E. Mechanical/Diploma in Mechanical Engineering
Reporting to: Vertical Head (Functional), MMSS RM Administratively
Key Function Knowledge/Deliverables:

• Frontline sales achieving desired sales objective through direct Sales of Material Handling Equipments.
• Manage and develop new customers, while maintaining existing sales within assigned customers and given sales territory.
• Interact with the Project Team, Purchase Team for understanding the requirement of Material Handling Equipment.
• Professionally answer customer calls and emails regarding products, orders, inquires, problems/complaints, technical questions and offer general information for end users.
• As a front sales representative, you are a brand ambassador, and must be able to professionally represent the brand in all communications with customers.
• Utilize our CRM to manage customer interactions, ensuring transparent communication on customer issues with team members and reporting on daily and weekly activities.
• Solicit new or additional products when appropriate and offer customers options available to meet their needs. Facilitate cross sales for high value low volume verticals.
• Negotiation and finalization of order.
• Management of order to Cash flow (for collected orders) as per agreed timelines.

Compensation: Commensurate with the experience and Skill set.
Key Skills:

• Essential:

• Background in Selling of Material handling /Construction equipments.
• Excellent communication skills, both written and verbal and the ability to be empathetic, positive and upbeat in all written and verbal communications.
• Work collaboratively with internal departments including production, sales, accounting, shipping, warehousing, and logistics.
• To perform this job successfully, an individual requires a complete focus on customer service.
• Basic computer skills including Microsoft Outlook, Word and Excel.

• Preferred:

• Presentation Skills
• Ability to multi task and perform duties in a fast-paced environment
• Excellent listening and problem-solving skills
• Ability to adapt to change and embrace new processes and technologies.