Job Description

About Dezy It

At Dezy It, we're building our proprietary solution, an AI-powered agentic platform reimagining how healthcare clinics engage patients starting with smart, responsive, voice-first AI agents and assistants. Our mission is to automate administrative workflows across clinics using AI, speech intelligence, and human-centric design.

Our founding team comes with a deep design + tech background and has delivered award-winning experiences for startups, enterprises (IBM, Shell), and global healthcare pioneers like Stanford Medicine. We're now scaling our agentic AI ecosystem, and you could be a key part of this journey.

Your Role:

You will be working on the AI platform covering:

AI Assistant & Agentic backend workflows (Node.js, sockets, REST APIs) Webhooks + integrations with EHRs, calendars, CRMs, and messaging services Real-time frontend (React) for our clinic dashboard Agent orchestration logic (prompt routing, response caching, fallback functions) Secure handling of audio files, transcripts, and API metadata

Your Responsibilities:

Develop and maintain scalable APIs for our AI agents and dashboard. Build integrations with Twilio, Firebase, Google APIs, and clinic-specific EHR services APIs. Optimize performance of backend jobs, databases, and asynchronous functions/ Collaborate with AI engineers on voice-to-text and text-to-speech logic, prompt flows, and bot intelligence features. Build reusable, high-performance frontend components in React/Next.js, styled with Tailwind CSS. Handle database architecture (MongoDB, Firebase Firestore) including indexes, query optimization, and scaling logic. Implement CICD workflows for stable, testable deployments (GitHub Actions / Vercel / Render). Work with QA to resolve bugs, improve latency, and debug production logs. Build and maintain scalable RESTful APIs and real-time socket connections. Develop secure role-based access control (RBAC) and authentication flows (OAuth/JWT) with encryption keys and tokens. Monitor logs and errors, and implement fallback logic for production resilience. Ensure PHI-safe workflows by encrypting sensitive data and managing access boundaries. Integrate and manage voice APIs like Twilio Voice, and Whisper. Support prompt-based workflows, caching AI-generated responses. Handle real-time agent memory/state, fallback logic, and data annotation. Securely store, process, and route transcripts, voice files, and token payloads. Collaborate with AI engineers to test latency, token usage, and failover strategies. Simulate patient personas and edge cases during QA testing of agentic interactions.

Core Tech Stack:

Languages: JavaScript, TypeScript, JSON, Shell Frontend: React.js, Next.js, Tailwind Backend: Node.js, Express.js, WebSockets, Python Databases: MongoDB, Firebase Firestore, Azure CosmosDB APIs: REST, Webhooks, OAuth, Google/Microsoft Calendar, Stripe DevOps: Docker, GitHub Actions, Vercel/Render Security: TLS/HTTPS, AES encryption, MFA readiness

Must-Have Skills:

1-3 years of hands-on experience with MERN stack (MongoDB, Express, React, Node) Experience working with APIs, sockets, webhook-based systems Proficiency in data structures, RESTful services, and modular code Familiarity with Firebase (Authentication, Firestore, Cloud Functions, etc.) Ability to write clean, testable, documented code in a startup-paced environment Experience with Next.js, React Native, and AI prompt engineering Hands-on with voicebot APIs and LLM tools Previous work on healthcare, HIPAA-compliant systems, and/or agentic platforms DevOps exposure - CI/CD pipelines, cloud logging, autoscaling, documentation
Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Flexible schedule Paid time off Work from home
Education:

Bachelor's (Required)
Experience:

software development: 1 year (Required)
Language:

English (Required)
Work Location: Remote