We are seeking a highly skilled and experienced merchandiser preferably with a strong background in the Textile Export market. As a valued member of our team, you will play a vital role in ensuring customer satisfaction and maintaining our company's reputation for excellence. Join us and unleash your talent in a dynamic and rewarding work environment.
Requirements
Understanding Customer Requirements: Ability to understand and analyze customer needs, ensuring accurate execution of orders and smooth coordination with internal teams.
Organised and Responsible: Highly organised and responsible with strong attention to detail, ensuring tasks are completed efficiently and within timelines.
Textile Knowledge: Strong knowledge of textiles, fabrics, and garment production processes, enabling effective decision-making and maintaining quality standards.
Responsibilities:
1. Efficient Correspondence: You will be responsible for managing email communications with our esteemed customers. Your exceptional written and verbal communication skills will be instrumental in providing timely and professional responses to their inquiries.
2. Streamlined Enquiry Management: Taking prompt action on customer enquiries is crucial to our success. Your role will involve effectively coordinating with the sample and production teams, ensuring that each enquiry is directed to the appropriate team for further action.
3. Development and Production Oversight: Our customers rely on us to deliver high-quality products that meet their specific requirements. You will be responsible for overseeing the development and production processes, ensuring that all projects are executed according to the agreed timelines and customer expectations.
4. Basic Computer Skills: While prior knowledge of our company's software is not required, having a solid foundation in basic computer operations is essential. We will provide training on the software tools used in our operations, allowing you to excel in your role.
5. Costing and Mathematical Understanding: A fundamental understanding of costing principles and basic mathematical skills will be advantageous. This knowledge will enable you to make informed decisions and contribute to the efficient management of resources.
Join our team and embark on a rewarding journey with us.
Job Type: Full-time
Work Location: In person
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