Work directly with founders to define collection strategies, launch timelines, and pricing architecture (D2C + B2B).
Study sales data, customer feedback, and category trends in mens wear to guide product, pricing, and stocking decisions.
Plan inventory, forecast production, and optimize supply chain for both retail and wholesale demand.
Develop and implement growth strategies for Monotones upcoming B2B vertical, including outreach, sampling, and catalogue planning.
2. Vendor & Factory Coordination
Manage daily communication with mills, suppliers, and garment factoriesfrom sampling to bulk production.
Negotiate costs, MOQs, timelines, and quality parameters.
Ensure factories follow Monotones sustainability, compliance, and quality standards.
Drive new sourcing opportunities for fabrics, trims, and mens wear developments.
3. Operations & Execution
Oversee end-to-end brand operations: sourcing ? production ? QC ? inventory ? warehousing ? dispatch.
Create and maintain strong SOPs across all workflows (sampling, production, QC, stock, warehouse, returns).
Own the operational performance of the brandproblem-solving and ensuring smooth day-to-day functioning.
Ensure Shopify online operations run smoothly, including stock syncing, order processing
4. B2B Sales & Partnerships (Added Requirement)
Drive B2B sales initiatives for Monotone in the mens wear garment segment.
Build relationships with wholesalers, retailers, uniform buyers, corporate clients, and multi-brand stores.
Prepare B2B catalogues, pricing sheets, and sampling packs.
Handle B2B negotiation, order booking, payment coordination, and fulfilment.
Maintain strong follow-ups to close bulk orders and ensure repeat business.
5. Customer Service & Experience
Oversee customer service for online orders--ensuring quick resolution across WhatsApp, email, and calls.
Analyze returns/exchanges to identify product gaps and improve customer experience.
Maintain high standards of trust, quality, and reliability across all customer touchpoints.
6. Quality Control & Assurance
Set QC checkpoints across sampling, production, and finishing stages.
Ensure garments meet Monotone standards for fit, stitching, packaging, and durability.
Implement corrective actions and reduce recurring quality issues.
7. Logistics & Dispatch
Coordinate with courier partners for timely pickups and deliveries.
? Ensure packaging, invoicing, and order readiness is streamlined.
? Track RTOs and proactively reduce delivery failures.
? Ensure smooth B2B dispatches including transport coordination and documentation.
8. Cross-Functional Collaboration
? Act as the bridge between design, marketing, factories, warehousing, and sales teams.
? Keep all internal teams aligned on production status, stock levels, and delivery schedules.
? Support marketing teams by ensuring product availability for campaigns and photoshoots.
9. Continuous Improvement
? Track operations KPIs: production timelines, delivery SLAs, RTO rate, and stockouts.
? Explore new sourcing, fabrics, technologies, and cost optimization opportunities.
? Recommend automation and process enhancements to make Monotone more scalable
Job Types: Full-time, Permanent
Pay: ?45,000.00 - ?50,000.00 per month
Work Location: In person
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