JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
You will be part of a growing team providing programme management / PMO services within the JLL APAC Regional PMO Group. You will have the opportunity to work on portfolios of projects with prestigious Clients, developing your skills within JLL"s career framework . In doing so you will demonstrate a high level of attention to detail, be self-motivated and able to work unsupervised at times showing initiative, whilst inspiring confidence in your interactions with both Internal and External Clients, Stakeholders and Partners.
You will have prior experience working within a PMO / Programme Management environment, have a track record supporting the delivery of capital works to clients in the financial services sector and have extensive experience navigating complex matrix environments managing Client Stakeholders, including engaging with senior business leaders. This role requires prior experience in delivery of projects / programmes covering end of life upgrades, MEP infrastructure, critical systems upgrades. Additional experience in delivering minor projects would be beneficial.
This role is based at the Client's offices in South West Bangalore (Electronic City) and follows their hybrid working policies which mandate a minimum of 3 days per week in the office
Roles and Responsibilities
Project / Program Operations
1. Act as the Client's single point of contact on allocated projects for strategy, implementation and escalation for capital works, blending Client's specific requirements with Local Business needs.
2. Report to designated parties within the Client and be responsible for:
Implementing and managing the internal coordination within the Client's organisation and instructing the project team accordingly
Ensuring effective and efficient delivery of any projects within specified remit
Ensuring the project team comply with the Client' standard Governance Process and related financial reporting requirements
Ensuring the project team comply with the Client's relevant corporate office design standards
Ensuring that project procurement procedures and documentations are complied with
Communicate and drive compliance in the usage of the Client's legacy Project Management tool, throughout the project, based on standard operating processes and playbook
Regular completion of KPI scorecards and assessments for project teams
Regular reporting of project progress and cost performance within the Client organisation
Managing stakeholder communication
Liaising with the Client's stakeholders/delivery partners (e.g., individual Business Units, IT, Security, Corporate Real Estate, FM (incl. Engineering and EHS), Procurement, Business Continuity etc.) as to their involvement including handover sign-off by the Client's stakeholders/delivery partners
Ensuring end to end project financial management, and close out of the project financials
3. Be an advocate for and assures compliance of Health and Safety best practice with JLL and Client policy
4. Assist in the review and improvement of internal process and reporting.
5. Be accountable for overall risk and issue management of projects related to allocated projects. Monitor adherence to corporate risk policies and practices and hold delivery teams accountable for mitigating or eliminating risk.
Interfaces
This role interfaces with the following
Client's Real Estate / Capital Works Teams and other internal functions (where appropriate) including Health and Safety, Procurement, Engineering, Sustainability, Internal Business Unit Stakeholders, In country management, Facility Managers, Finance, Security and IT teams.
JLL or third party delivery teams [including their line management]
Other Consultants retained by the Client, including non-JLL Project Management
Personal attributes
Perceptive, self-motivated, collaborative, enthusiastic, have strong organizational and time-management skills, have strong analysis and problem solving skills, a passion for quality and, critically, have an eye for detail
You possess a good knowledge of industry principles and processes relevant to your role
Demonstrable experience and an appropriate professional qualification are a preferred requirement.
Excellent communication skills
Numerate
Experience in capital works and/or programs with multiple projects for International Clients / MNC's
English, both written and spoken, to a good technical standard. Other languages an advantage
Educated to Degree in a business related function
5 - 7 years post-graduate experience in relevant field of operations
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL -
We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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