Mechanical, Electrical, Plumbing, and Civil (MEPC)
services under the Integrated Facility Management Services vertical. The role involves ensuring seamless MEPC operations across client sites, maintaining compliance with safety and sustainability standards, and acting as the key liaison between clients, internal technical teams, and vendors to ensure SLA-driven performance.
Key Responsibilities
1. Account Management & Client Engagement
Act as the single point of contact for assigned key clients.
Build and maintain long-term relationships ensuring retention and contract renewals.
Conduct regular client reviews and present MEPC performance reports.
2. Technical Oversight MEPC Operations
Monitor and ensure efficient functioning of HVAC, electrical, plumbing, and civil systems.
Coordinate preventive and corrective maintenance schedules.
Conduct site audits for performance and compliance.
3. Vendor & Compliance Management
Manage vendor contracts, SLAs, and performance.
Ensure adherence to statutory and safety regulations.
Lead sustainability initiatives such as energy optimization and water conservation.
4. Reporting & Continuous Improvement
Track KPIs such as system uptime, energy efficiency, and response time.
Propose process and technology improvements to enhance operational excellence.
Identify cost-optimization opportunities without compromising quality.
Key Skillsets Required
Technical & Functional Skills:
In-depth understanding of
HVAC, electrical systems, plumbing, and civil maintenance
.
Working knowledge of
BMS / automation systems
.
Strong
data analysis and reporting
skills (especially in MS Excel).
Understanding of
SLA/KPI frameworks
in IFM operations.
Knowledge of
energy management and sustainability practices
.
Managerial & Soft Skills:
Excellent
client relationship management
and communication.
Strong
vendor and contractor coordination
ability.
Capable of managing
multi-site operations
and large technical teams.
Problem-solving mindset
with focus on service delivery and efficiency.
Negotiation and
commercial acumen
for contract handling.
Ideal Candidate Must Have:
Qualification:
BE/B.Tech in Mechanical/Electrical/Facilities/Building Services.