Job Description

Job Role:

Ensure mentors follow their connection and communication targets.

Track mentor performance -- connection status, student engagement, and complaint resolution.

Manage community of mentors

Ensure accuracy and completeness of mentors data sharing

Assist in organizing mentor activities

Support new mentors during their initial weeks of joining.

Identify recurring issues faced by mentors or students and suggest solutions.

Ensure mentors adhere to communication guidelines and call checklists.

Required Skills & Qualities :

Strong coordination and communication skills. Proficiency in Google Sheets / Excel and CRM tools. Good problem-solving and follow-up ability. Empathy, patience, and professionalism while dealing with mentors and students. Detail-oriented and organized.

Graduate (any discipline).

Pay scale - 5000

For 3 months

Job Type: Full-time

Pay: ₹5,000.00 per month

Work Location: In person