to join our team. The Mentor will be responsible for guiding AR associates, providing training, and ensuring high-quality performance in US Healthcare processes.
Key Responsibilities
Mentor and support AR Associates in RCM processes (denials, follow-ups, payment posting, etc.)
Monitor daily activities, review calls, and provide constructive feedback
Ensure adherence to process quality, compliance, and SLA requirements
Act as the first point of escalation for performance or process-related queries
Requirements
Minimum 2-3 years of experience in AR process (RCM)
Strong communication and interpersonal skills
In-depth knowledge of US Healthcare / RCM cycle
Ability to motivate and build a high-performance team
Other Details
5 days working (Monday - Friday)
Fixed shift timing: 3:00 PM - 1:00 AM IST
Professional growth opportunities within domain
Supportive and growth-oriented work environment
HR Manager
Vanshika
9316427870
Job Types: Full-time, Permanent
Pay: ₹38,484.42 - ₹45,250.10 per month
Work Location: In person
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