Job Description

Job Title:
Membership Analyst (US Healthcare)
Business Unit:
Global Capability Centre (Market Access Payer)
Location:
Mumbai (Remote)
At Sun Pharma, we commit to helping you "Create your own sunshine"- by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community.
Are You Ready to Create Your Own Sunshine?
As you enter the Sun Pharma world, you'll find yourself becoming 'Better every day' through continuous progress. Exhibit self-drive as you 'Take charge' and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we 'Thrive together' and support each other's journeys."
JOB SUMMARY:
The Membership Analyst will be responsible for the set up and processing of all new Direct/Indirect customers into the Vistex Revenue Management System.
The position holder will be responsible for ensuring appropriate customer and members are set up correctly and maintained in SAP. They will serve as liaison between Sun and Wholesaler. They will process new membership and handle complaints and request from current members/wholesalers. They will create and manage member list and report to Sun management monthly.
YOUR TASKS AND RESPONSIBILITIES:

• Responsible for the processing of all new Direct and Indirect customer entries in Vistex.
• Ensure Classes of Trade are accurate for the customers the basis of contract master by approving or denying product access requests.
• Downloading the roasters from portal monthly and reviewing t he eligibility.
• Working with internal stakeholders to ensure data management
• Interact with external stakeholders (eg: Wholesellers) to resolve membership queries via emails.
• Perform timely audit checks on roasters to ensure compliance with Class of Trade.
• Assist for system testing and implementing membership and contracting process improvement changes.
• Responsible for documenting and implementing internal system processes.
• Managing membership inbox and clearing queries timely.

Job Requirements
Educational Qualification
Bachelor's Degree in Commerce or equivalent work experience in a similar position
Experience
2-3 years previous work experience.

• Prior experience with an ERP System (SAP, NetSuite).
• Prior Pharmaceutical Experience is preferred.
• Proficiency in Microsoft Excel is required (must be comfortable with v:Lookup and pivot table functions);
• Excellent analytical, administrative and problem-solving skills.
• Strong verbal, written and interpersonal skills with an emphasis on time management and follow through.

Your Success Matters to Us
At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Let's create a brighter future together!
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s).

Skills Required