Job Description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.





The Team

Stability Metrics and Toolkit Engineering is an infrastructure operations and development team that helps to fill many of the grey areas between our stakeholders. Our team is responsible for developing tools to facilitate visibility into our availability and related metrics.

We strive to deliver impactful, accurate, and valuable tools, monitoring, internal analytics services, and products, and serve as a front-line initial touchpoint for live Production incident triage, analysis, and remediation.

The ideal candidate will utilize their engineering expertise to help build solutions to novel problems in software development, both front-end and back-end; data engineering; and anomaly detection.



Job Responsibilities

Research, design, and implement operational monitoring instruments and enhancements including early failure detection using machine learning metrics

Perform routine operations to migrate data in order to distribute usage of our resources more evenly across clients and infrastructure

Develop tools and web applications to support business new and existing business functions

Analyze application logs and metrics to determine service availability and uptime while developing automation

Interface with stakeholders to keep them informed of availability trends associated with business critical functions

Maintain existing synthetic monitoring to ensure parity as new features are developed

Typical Qualifications:

Strong critical thinking and analytical skills

In-depth experience in at least one programming language commonly used for analysis, data engineering, or infrastructure automation tasks (Python, JavaScript, Perl, R, Java/Scala, C/C++, etc.)

Willingness to build with new/unfamiliar languages with guidance, as appropriate for each individual project/implementation

Ability to be flexible and to work independently as business and environment demands evolve

Experience with application performance measurement and troubleshooting across the application stack and its environments (Windows, Linux, Oracle, AWS, etc.)

Working familiarity with a variety of backends, including other REST endpoints, databases, etc.



About athenahealth

Our vision:

In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients -- powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture:

Our talented employees -- or athenistas, as we call ourselves -- spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment:

Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces -- some offices even welcome dogs.



We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.



In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here:

athenahealth.com/careers

https://www.athenahealth.com/careers/equal-opportunity