Purpose of the Role: To ensure collection efficiency, contributing to the company's overall growth. Role Description ' Responsible to call customers and remind for payment. ' Responsible to act as a bridge between field executives and team leaders ' Responsible for constantly following up on Arrears payment ' Work consistently to rectify billing error ' Responsible for Analysis and feedback of unpaid accounts ' Follow up for reactivation of inactive accounts. Key Result Areas: To contribute towards the company's profitability by ensuring 100% collection both in terms of customer and value resulting in a sustained business with desired customer satisfaction.
Purpose of the Role: To ensure collection efficiency, contributing to the company's overall growth. Role Description ' Responsible to call customers and remind for payment. ' Responsible to act as a bridge between field executives and team leaders ' Responsible for constantly following up on Arrears payment ' Work consistently to rectify billing error ' Responsible for Analysis and feedback of unpaid accounts ' Follow up for reactivation of inactive accounts. Key Result Areas: To contribute towards the company's profitability by ensuring 100% collection both in terms of customer and value resulting in a sustained business with desired customer satisfaction.
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