to support healthcare professionals with administrative and clinical tasks remotely. The ideal candidate will have experience in medical documentation, scheduling, and patient communication while maintaining strict confidentiality and accuracy.
Key Responsibilities:
Manage patient appointments, confirmations, and follow-ups
Document clinical notes and update Electronic Medical Records (EMR)
Handle insurance verifications and medical billing assistance
Respond to patient queries via phone, email, or chat
Assist in prescription refills and coordination with pharmacies
Maintain medical records and organize data efficiently
Support in telehealth coordination and virtual consultation setups
Ensure HIPAA compliance in all communications and data handling
Requirements:
Bachelor's degree in healthcare, life sciences, or any relevant field
Experience as a medical scribe, healthcare assistant, or similar role preferred
Knowledge of medical terminology, EMR systems (like Athena, Epic, or Kareo)
Strong communication and listening skills
Ability to multitask and work with minimal supervision
Excellent typing speed and attention to detail
High-speed internet connection and a quiet work environment
Flexible to work in US or client-specific time zones
Preferred Skills:
Certification in Medical Transcription or Scribing
Familiarity with HIPAA regulations
Prior experience in a BPO healthcare process is a plus
Job Types: Full-time, Permanent
Pay: ?18,000.00 - ?40,000.00 per month
Benefits:
Life insurance
Paid sick time
Paid time off
Work from home
Work Location: In person
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