Job Description

: Medical Tourism Manager

Company Name:

Need Eighty Two Forex and Travels Private Limited

Office Address:

125/2, Taki Rd, Kalikapur, Barasat, Kolkata, West Bengal 700124

Position:

Medical Tourism Manager

Department:

Medical Tourism & International Patient Services

Employment Type:

Full-Time

Role Overview:-

The Medical Tourism Executive/Manager will handle patient coordination, hospital tie-ups, treatment planning assistance, travel support, visa guidance, and end-to-end medical travel management for domestic & international clients. The role requires communication skills, healthcare knowledge, and an understanding of customer service in the medical sector.

Key Responsibilities:-

Coordinate with domestic & international patients seeking medical treatment in India. Communicate with hospitals, clinics, and healthcare partners to arrange consultations & appointments. Provide treatment information (as per hospital/doctor guidance -- no medical advice*).
Assist patients with

travel planning, flight booking, accommodation & transportation

. Support clients with

medical visa guidance

, documentation & appointment letters from hospitals. Build & maintain tie-ups with

hospitals, diagnostic centres, doctors & wellness care providers

. Handle

patient enquiries, case history collection (non-medical), and scheduling

. Maintain tracking of patients from inquiry to completion of treatment and departure. Ensure smooth coordination between patient, medical provider, and company services. Maintain updated patient files, billing reports & service records. Promote medical tourism services to international agents and networks. Prepare cost estimates & quotations as per hospital price lists and company terms. Maintain confidentiality & follow ethical standards in patient handling. Identify new business opportunities, partnerships & service offerings.

Required Skills & Qualifications:-

Bachelor's Degree (Hospital Management, Tourism, Aviation, Healthcare or any related field preferred). Experience in

tourism, healthcare coordination or service industry

preferred. Strong communication skills in English, Hindi & Bengali (additional foreign language is a plus). Basic knowledge of healthcare system, hospitals, treatment process & visa support. Excellent customer service, negotiation & relationship management skills. Ability to multitask, work under pressure and maintain professionalism.

How to Apply:-

Send CV to:

humanresources@need82.in

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹55,000.00 per month

Work Location: In person