Job Description

As Medical Tourism - Case Manager, your primary responsibility is to facilitate the seamless transition of potential international patients into valuable clients of our healthcare system. Here are the key duties and qualifications for this role:

Company Description

IndiCure has been a trusted leader in Medical Tourism in India since 2010, renowned for its personalized and meticulous approach. The organization collaborates only with top-tier surgeons and hospitals in India to provide exceptional medical care and dedicated attention to patients. Recognized for its customer-centric services, IndiCure has received several accolades throughout the years. Serving patients from over 50 countries, the company treats every patient like a member of the IndiCure family.

Duties and Responsibilities:

Lead Conversion:

Engage and understand:

Proactively engage with potential international patients, understand their specific healthcare needs and tailor communication accordingly.

Build Trust:

Establish trust and rapport with patients, addressing their concerns and providing accurate information about our services.

Navigating Processes:

Guide potential patients through administrative processes, including visa requirements, medical documentation, and appointment scheduling.

Relationship Building:

Network:

Establish and maintain relationships with patients, gather feedback to improve services and address any issues promptly.

Qualifications:

Education:

Bachelor's or master's degree in any relevant healthcare field

Experience:

4-5 years of prior experience. Experience in medical tourism or non-clinical role will be preferred. Familiarity with healthcare systems, medical terminology, and cross-cultural communication.

Skills:

Excellent interpersonal skills and empathy. Strong organizational abilities. Proficiency in English language. Attention to detail and problem-solving skills.

Note:

This role requires sensitivity, adaptability, and a genuine commitment to providing exceptional patient care. If you thrive in a dynamic environment and enjoy connecting with people from diverse backgrounds, we encourage you to apply!

Job Type: Full-time

Time:

Day shift
Allowance:

Cell phone reimbursement
Additional Wages:

Performance incentives Yearly bonus
Work Location: In person. Kharghar, Navi Mumbai

Job Type: Full-time

Work Location: In person