Greet patients and visitors warmly and provide assistance as needed.
Register new patients and update existing patient records in the hospital management system.
Schedule, confirm, and manage doctor appointments efficiently.
Answer incoming phone calls, respond to inquiries, and route calls to appropriate departments.
Handle patient check-in/check-out procedures.
Maintain patient confidentiality and comply with hospital policies.
Collect consultation fees, generate receipts, and manage basic billing tasks.
Coordinate with doctors, nurses, and administrative staff for smooth patient flow.
Maintain a clean and organized front desk area.
Assist with filing, documentation, and daily administrative tasks.
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