Job Description

Auro Skin Clinic

is looking for a warm, organized, and patient-centric Receptionist with prior experience in a dermatology clinic or skin/aesthetic care setting. The ideal candidate will be the first point of contact for patients and will ensure a seamless, professional, and welcoming experience from inquiry to consultation.

Job Overview

The Receptionist will handle patient interactions across multiple channels, manage appointment flows, coordinate with dermatologists and therapists, and maintain smooth front-desk operations. Strong communication, attention to detail, and familiarity with dermatology clinic processes are essential.

Key Responsibilities

Respond promptly to all patient inquiries received via phone calls, WhatsApp, emails, and other messaging platforms. Schedule and manage appointments efficiently in coordination with dermatologists and clinical staff. Provide clear guidance to patients regarding treatments, procedures, consultation timings, pre-procedure instructions, and billing queries. Handle patient concerns with professionalism, empathy, and patience. Maintain accurate records of appointments, follow-ups, payments, and patient interactions using clinic management software. Manage front desk responsibilities including patient registration, billing coordination, invoice issuance, and maintaining patient files. Ensure a clean, organized, and welcoming reception area that reflects Auro Skin Clinic's service standards. Support basic administrative tasks and assist in smooth clinic operations when required.

Desired Candidate Profile

Experience in a dermatology clinic, aesthetic clinic, or skin treatment centre is mandatory. Excellent spoken and written English communication; knowledge of Hindi/Marathi is a plus. Patient-focused, empathetic, and professional in handling diverse patient needs. Comfortable using computers, clinic management software, WhatsApp Web, and Excel. Understanding of basic dermatology terms, skincare treatments, lasers, and clinic workflow is preferred. Strong organizational, multitasking, and interpersonal skills.

What We Offer

A friendly, supportive, and patient-centric work environment. Opportunities for professional development and skill enhancement. Exposure to advanced dermatology and aesthetic care practices.

Shift Timings

10:00 AM - 6:00 PM

, Monday to Saturday /

12:00 to 8:00 PM,

Wednesday.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Flexible schedule Paid sick time Paid time off
Work Location: In person