Job Description

Receptionist - Skin & Wellness Clinic

Location: MUMBAI THANE-WEST

Job Type: Full-time

Experience: 1-3 years (preferred)

Industry: Healthcare / Dermatology Clinic

Language: Hindi, Marathi (fluent), English (basic)

:

Skin Heal Solutions Pvt. Ltd., a reputed skin, hair, and wellness clinic, is looking for a well-spoken and organized Receptionist to manage front desk operations. The ideal candidate will be the first point of contact for patients and visitors and will play a key role in ensuring smooth clinic operations and a positive patient experience.

Key Responsibilities:

-Greet and assist walk-in patients and visitors in a professional manner

-Manage appointment scheduling via call, WhatsApp, and clinic software

-Handle patient registration, billing, and follow-up coordination

-Answer phone calls, respond to basic inquiries, and direct calls appropriately

-Maintain cleanliness and professionalism of the front desk area

-Assist doctors with daily schedules and patient flow management

-Record patient feedback and ensure customer satisfaction

Requirements :

-Excellent communication and interpersonal skills

-Strong organizational and time management abilities

-Familiarity with clinic/hospital reception work is a plus

-Basic computer skills (Excel, clinic software, WhatsApp Business)

-Ability to handle front desk independently and multitask efficiently

Job Type: Full-time

Pay: From ?10,000.00 per month

Work Location: In person