Greet and attend to patients in person and over the phone.
Professionally assist doctors, staff, visitors, and patients.
Answer all phone calls in a professional and courteous manner.
Maintain confidentiality of all doctor, staff, and patient information.
Schedule appointments between doctors and patients.
Liaise between medical departments with discretion and professionalism
Adhere to policy and procedures during all activates.
Assist with admissions/treatment as per agreed protocols.
Ensure that stock levels are adequate and orders are made timeously.
Communicate medical results to patients under clinical supervision.
Complete accurate documentation of patient visits.
Medical Receptionist Requirements:
Bachelors degree (advantageous).
Administration certification (essential).
2 years of experience at a healthcare facility in a medical receptionist role (essential).
Working knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding (highly advantageous).
Innovative thinker with strong conceptual and problem-solving skills.
Meticulous attention to detail with the ability to multi-task.
Strong organizational, administrative, and planning skills.
Ability to work under pressure and react effectively to emergency situations.
Ability to use discretion while working with sensitive information.
Excellent documentation, communication, and IT skills.
Passionate about healthcare excellence.
Job Types: Full-time, Permanent
Pay: ?12,000.00 - ?14,000.00 per month
Work Location: In person
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