Job Description

Key Responsibilities and Duties

Patient Interaction:

Greet and check in patients and visitors in a professional and empathetic manner. They help patients fill out necessary medical forms and answer general inquiries about office policies and procedures.

Appointment Management:

Schedule, confirm, and reschedule patient appointments using specialized medical office software or EHR systems. They also coordinate with various medical departments and send out appointment reminders.

Communication Hub:

Answer multi-line phone systems, direct calls to the appropriate staff or departments, and take accurate messages for doctors and other medical professionals.

Records Management:

Maintain and update patient records, including personal information, medical history, and insurance details, ensuring all documentation is accurate and confidential (adhering to regulations like HIPAA).

Billing and Insurance:

Process patient billing, collect co-pays and payments, issue receipts, and verify insurance information to process claims efficiently.

Administrative Support:

Manage incoming and outgoing mail, faxes, and emails, and perform general clerical tasks such as filing, scanning, and photocopying.

Office Environment:

Maintain a clean, organized, and welcoming front desk and waiting area, and monitor office supplies, placing orders as needed.
Job Type: Full-time

Pay: ?8,940.25 - ?17,000.00 per month

Work Location: In person