Job Description

Serves patients by greeting them, answering routine questions, scheduling appointments, and maintaining records and accounts. Uses patient portal and appointment reminder systems, mobile applications, and other forms of technology to manage scheduling, interact with patients and providers, and update files and patients' records. Welcomes patients and visitors in person or on the telephone and takes detailed messages as needed. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Assists patients in filling out insurance forms and other patient records. To provides referrals, and schedules appointments for medical tests and lab work for patients as needed. Keeps patient appointments on schedule by notifying the provider of a patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Minimizes patients' stress by anticipating their anxieties, answering questions, and maintaining a calm and orderly environment in the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information, recording and collecting patient charges, monitoring credit extended to patients, and filing, collecting, and expediting third-party claims. Helps patients in distress by responding to emergencies and solving problems. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information. Maintains operations by following policies and procedures, reporting needed changes. Provides directions to the office to new patients
Job Type: Full-time

Pay: ?15,000.00 - ?18,000.00 per month

Schedule:

Monday to Friday Rotational shift
Supplemental Pay:

Yearly bonus
Work Location: In person

Application Deadline: 17/07/2025
Expected Start Date: 17/07/2025