1, Rajpath Rangoli Rd, PRL Colony, Thaltej, Ahmedabad, Gujarat 380054
Job Type:
Full-Time
Experience :
Min. 1 to 2 Years
Reports To:
Admin Executive, Admin Officer, Facility Manager
Job Summary:
We are seeking a friendly, organized, and detail-oriented
Medical Receptionist
to join our healthcare team. As the first point of contact for patients, you will play a crucial role in creating a welcoming and efficient front office environment. You will be responsible for greeting patients, managing phone calls, scheduling appointments, and maintaining accurate patient records.
Key Responsibilities:
Greet patients and visitors in a courteous and professional manner
Answer and manage incoming calls; route calls to appropriate personnel
Schedule, reschedule, and confirm patient appointments
Verify and update patient information and insurance details
Collect co-pays and other patient payments; issue receipts
Maintain the cleanliness and organization of the reception area
Coordinate patient flow by notifying healthcare providers of patient arrivals
Handle patient inquiries and resolve or escalate issues as needed
Assist with administrative tasks such as filing, scanning, and faxing
Support clinical staff with various clerical duties as assigned
Qualifications:
Any Graduate
Previous experience in a medical office or healthcare setting highly desirable
Strong customer service and interpersonal skills
Excellent verbal and written communication skills
Proficiency in using electronic health records (EHR) systems and basic office software
Work Environment:
Typically a medical office or clinic setting
May require long periods of sitting, computer use, and interaction with patients
Occasional need to handle stressful or emergency situations with professionalism
Requirement
Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives.
Regular updates to be provided to the team members.
Ensuring that the team is skilled, competent and motivated to perform its duties.
Ensure adequate manpower at all counters
Job Types: Full-time, Permanent