Job Description

Key Responsibilities:

1. Front Desk Management: Manage patient registration, appointments, and queries.

2. Billing and Invoicing: Generate bills, manage payments, and handle insurance claims.

3. Insurance and TPA Coordination: Liaise with insurance providers, TPAs, and corporate clients for claim approvals and settlements.

4. Patient Counseling: Provide information on hospital services, billing, and insurance-related queries.

5. Coordination: Collaborate with hospital departments, insurance companies, and patients for smooth workflow.

Skills and Qualifications:

1. Education: Diploma or degree in Hospital Administration, Healthcare Management, or related field.

2. Experience: Prior experience in hospital reception, billing, or customer service.

3. Communication: Excellent verbal and written communication skills.

4. Organizational: Ability to multitask, prioritize, and manage time effectively.

5. Technical: Familiarity with hospital management software (HMS) and billing systems.

Key Performance Indicators (KPIs):

1. Patient Satisfaction: Ensure high patient satisfaction through prompt and courteous service.

2. Billing Accuracy: Maintain accurate billing and invoicing processes.

3. Insurance Claim Settlement: Facilitate timely claim settlements with insurance providers and TPAs.

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?35,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person