Job Description

A medical receptionist manages a healthcare facility's front desk, serving as the first point of contact for patients. Key duties include greeting patients, scheduling appointments, maintaining patient records and confidentiality, handling phones and correspondence, processing payments and insurance, managing office supplies, and ensuring a clean, efficient reception area. They play a crucial role in patient experience and communication between patients and the medical staff. Key Responsibilities

Patient Interaction:

Greet patients and visitors, answer questions, and provide directions.

Scheduling:

Manage appointment schedules, confirm appointments, and notify providers of patient arrivals.

Record Management:

Maintain and update patient records, ensuring confidentiality and accuracy.

Communication:

Handle phone calls, emails, and other correspondence, referring inquiries appropriately.

Administrative Support:

Assist with patient paperwork, data entry, and administrative tasks as needed.

Financial & Billing:

Verify insurance information, process payments, and assist with billing inquiries.

Office Management:

Keep the reception area clean and inviting, manage office supplies, and maintain equipment.
Essential Skills

Communication:

Strong verbal and written communication skills are essential for interacting with patients and staff.

Organization:

Ability to manage appointments, records, and a busy front desk efficiently.

Customer Service:

A professional and compassionate approach to ensure a positive patient experience.

Computer Proficiency:

Familiarity with medical office software, electronic health records (EHR), and other technology.

Attention to Detail:

Crucial for managing patient information, forms, and billing accurately.
Job Types: Full-time, Permanent

Pay: ₹7,000.00 - ₹10,000.00 per month

Work Location: In person