Greets potential customers, listens to their needs and problems, and steers them toward products and services that can help them to address their needs of the potential customer.
The ability to understand and utilize a large volume of product information and sector expertise to solve Customer inquiries and provide solutions.
Recommends changes in products, services, and policies by evaluating results and competitive developments.
Keeps management informed by submitting activity and results reports, such as daily customer reports, weekly work plans, and monthly and annual Reports.
Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
Works with Branch Manager and other inter-departments to constantly improve customer-facing communications and product/Service information by sharing client feedback gained in the clinical consultants.
Serves customers by meeting customer needs and promoting products and service
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Deliver the treatments properly for Hair & Skin related issues
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Ensure client gets proper results
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Ensure hygienic ambience of the branch
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Taking the ownership related to the treatment of clients
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Ensure proper follow ups are done in a regular basis
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Ensuring the safe keeping of medical equipment, products, company valuables and assets
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Responsible for regular client satisfaction & Results.
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To maintain the records related to the results of treatments & testimonials.
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Guiding and mentoring the support staff would be a mandatory task.
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Brand standards to be met in all the circumstances