Job Description

Qualification :- BAMS , BHMS - languages must have Orissa , Hindi , English Punjabi , Gujarati mandatory

Job Title:

Medical Officer/Senior Medical Officer

Job Summary:

The Doctor will be responsible for performing Teleconsultations, Video Consultations, and related processes as per company guidelines. The role requires dedication, flexibility, and the ability to work efficiently to meet daily benchmarks and handle various processes and modes of communication.

Key Responsibilities:

Attendance:

Candidate should be present on all working days as per the company schedule.

Daily Benchmarks:

The candidate should work dedicatedly to achieve daily set performance benchmarks.

Process Flexibility:

Candidate should be open to working on all processes (e.g., Tele-Video MER, HVV, etc.) and all calling modes (Tele/Video). Candidate should be flexible for proving extra working hours on Month ends & Holidays (As per Insurance company requirement)

Language Proficiency:

Candidate must have a good command of their local language to ensure clear communication with patients.

Leave Management:

All planned leaves must be taken with prior approval from the Manager/HOD.

Dress Code for Video Calls:

Candidate should wear an apron while attending Video Calls as part of the professional appearance.

Basic Computer Skills:

Candidate should possess basic computer knowledge to efficiently handle administrative tasks related to teleconsultations.

Internet Connectivity & Workspace Requirements:

Candidate must have proper internet connectivity for conducting video consultations. In case of connectivity issues, the candidate should work from the nearest HI branch office. Candidate should have a suitable and professional workspace to conduct video consultations in a quiet and well-lit environment.

Rubber Stamp Requirement:

Candidate must have a rubber stamp with their name, degree, registration number, and signature, required for mapping in the system.

Onboarding Training:

Candidates located in Mumbai are required to attend a 7-day training at the office. For candidates located in other areas, the doctor may need to travel to a Health India TPA Branch for training.

Required Skills & Qualifications:

Proven experience in medical consultation and patient care. Good command of the local language for effective communication. Basic computer skills and familiarity with digital consultation tools. Strong internet connection and ability to work from home or the nearest branch. Ability to wear professional attire (apron) during video consultations. Strong attention to detail, especially in documentation and reporting. Flexibility to work in a dynamic and evolving work environment. Must have valid medical certification and professional registration.
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shweta.suryawanshi@healthindiatpa.com / or call 7738396852

Job Type: Full-time

Work Location: In person