Job Description

Job profile: CRM helpdesk.

CRM implants for claim support at client location Resolve customer queries on policy coverage and health claim processes Facilitate to drive claims app for submission and tracking of claims by employees Respond to employee calls and emails as a direct SPOC allocated to specific corporates Collect and dispatch claim documents as per corporate requirement Coordinate with internal claims units at IL to ensure seamless cashless and priority processing.
Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards.

Maintain the confidentiality of sensitive data and adhere to data protection guidelines.

Candidate have to travel 2-3 times in a week from 1 branch to another to solve customer queries.

Company

:- ICICI Lombard.

Salary

: -?20k to ?24k CTC.

Job Type: Full-time

Pay: ?18,000.00 - ?20,000.00 per month

Benefits:

Provident Fund
Work Location: In person