Washington Internal Medicine is a growing Internal Medicine practice dedicated to providing compassionate, high-quality care. We're looking for a
reliable and experienced Medical Office Virtual Assistant
to join our remote team and help support daily clinical and administrative operations.
Responsibilities
Answer phone calls, voicemails, and patient messages professionally
Schedule, confirm, and modify patient appointments
Verify insurance eligibility and benefits before visits
Collect copays and assist with billing or authorization questions
Maintain accurate patient records in the EHR system
Support providers with documentation, referrals, and lab requests
Coordinate telehealth and in-person visits
Manage incoming faxes and daily office communications
Qualifications
Minimum
1 year of experience
in a
medical office or virtual assistant
role (Internal Medicine or Primary Care preferred)
Strong knowledge of:
Medical office scheduling and workflow
Insurance eligibility and verifications
Common visit reasons and Internal Medicine services
Excellent
communication, reading, and comprehension
skills
Experience with
EHR systems
(Athenahealth, eClinicalWorks, Charm, or similar)
High attention to detail and organizational skills
Reliable internet and quiet remote workspace
Knowledge of
HIPAA compliance
and patient confidentiality
Work Schedule
Full-time:
Monday to Friday
Hours:
8:00 AM - 5:00 PM EST (U.S. time)
Benefits
Fully remote position
Competitive pay (based on experience)
Supportive and professional work culture
Long-term growth opportunities
Job Type: Full-time
Pay: ₹17,756.53 - ₹22,195.66 per month
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