Educate clients on policy options, benefits, and coverage.
Assist with enrollment, renewals, and policy updates.
Handle customer inquiries, concerns, and provide ongoing support.
Review medical documents, diagnoses (ICD coding), and treatment plans.
Process cashless requests and reimbursement claims.
Determine claim validity and coverage based on policy terms.
Manage appeals and resolve disputes.
Administrative & Compliance:
Maintain accurate patient/client databases and records.
Ensure adherence to healthcare laws, regulations, and company protocols.
Collaborate with other departments and healthcare providers.
Analytical & Strategic (Managerial/Senior Roles):
Analyze data to optimize service delivery and cost-effectiveness.
Develop strategies to improve patient satisfaction.
Job Types: Full-time, Permanent, Fresher
Pay: ₹18,086.00 - ₹52,554.73 per month
Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.