Medical Counsellor
Year Hyderabad, Telangana, India
Job Description
Responsibilities:
As a Medical Counsellor, you will be responsible for managing the patients coming to our Hospitals in Chandigarh tri-city. This will include understanding patient problems, Doctor' advice, guiding patients about the treatment, procedure, technique, benefits, precautions, post treatment do's/don'ts, with necessary follow-ups pre/ post treatment etc.
- Knowledge in medical services and healthcare sector.
- Creating/ ideating content for patients understanding/ benefit.
- Ensuring patient satisfaction and assisting them with their issues/concerns
- Coordinates appointments, referrals for all patients.
- Strategizing ideas to improve conversion.
- Drive improvements in patient experience
- Serving as a backup when other employees are on leave etc
- Taking decisions when needed without supervision to ensure smooth customer
- Developing the knowledge of patient needs and trends to improve overall
Skill set:
- Self-driven
- Go getter attitude
- Fail fast. Learn Faster.
- Have strong generalized problem solving skills
- Good listening and communication skills - Comfortable in English, Telugu & Hindi
- 1-3 years' experience in medical office/clinic or institutional setting
- Cell phone reimbursement
- Health insurance
- Day shift
YesAbility to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
- Bachelor's (Preferred)
- Patient Counselling: 2 years (Preferred)
+91 8147127246
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Job Detail
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Job IdJD2895907
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHyderabad, Telangana, India
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EducationNot mentioned
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ExperienceYear