Job Description

Key Responsibilities

Review and submit clean electronic and paper claims to various insurance companies. Accurately post insurance and patient payments to patient accounts in the billing software. Proactively follow up on unpaid or denied claims through phone calls, emails, and online portals. Identify the reasons for claim denials or rejections (e.g., coding errors, eligibility issues, missing information) and take corrective action by re-filing or appealing claims. Research and resolve account discrepancies by investigating historical data and communicating with insurance companies and internal teams. Provide professional and empathetic support to patients regarding their billing inquiries and statements (if applicable). Maintain accurate and detailed notes in the patient accounting system for all follow-up activities. Adhere to all HIPAA regulations and company policies to ensure patient confidentiality.

Required:

Bachelor's degree in Life Sciences, Commerce, Accounting, or a related field. Strong willingness to learn and a passion for building a career in healthcare administration. Excellent attention to detail and a high level of accuracy. Good written and verbal communication skills. Basic to intermediate proficiency in Microsoft Office (especially Excel and Word). Strong problem-solving and analytical abilities.
Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person