Job Description

Job Title: Accounts Receivable (AR) Caller - Medical Billing

Company: 5-Tek Medical India Private Limited

Location: Mohali, Punjab (On-site)

Shift: Night Shift (US Hours)

Experience Level: 2+ years (preferred)

:

We are looking for an experienced and proactive Medical Biller - AR with expertise in physician billing to join our dynamic team. The role is integral to ensuring accurate billing processes, timely claim follow-ups, and optimizing revenue cycle management.

Roles and Responsibilities:

Accurately review and resubmit medical claims to insurance companies. Address claim denials and rejections promptly to ensure maximum revenue collection. Proactively follow up on outstanding claims with payers and patients to expedite resolutions. Investigate and resolve discrepancies or denials to maintain a smooth billing cycle. Answer billing-related queries via phone and messaging platforms (e.g., Klara) with professionalism and empathy. Assist patients in understanding their bills, resolving issues, and managing payment plans. Verify and update demographic, guarantor, and insurance information to ensure accurate billing. Maintain meticulous records and documentation for audit and compliance purposes. Adhere to HIPAA guidelines and payer-specific billing requirements. Collaborate with team members to report on claim statuses, billing trends, and resolutions.

Required Qualifications and Skills:

Minimum of 2 years' experience in medical billing, AR follow-up, and patient communication in the US healthcare system.

Proficiency in medical billing software (Athena Health Net experience preferred).

Strong knowledge of insurance guidelines, CPT/ICD-10 codes, and medical terminology.

Ability and willingness to consistently work the Night Shift (US Hours).

Excellent verbal and written communication skills in English, with the ability to understand and respond to US accents.

Empathy and professionalism in handling sensitive patient interactions.

Familiarity with insurance policies specific to Maryland and Virginia (preferred).

Strong analytical and problem-solving abilities.

Knowledge of MS Office (Excel, Word)

Education:

Graduate in any discipline (Required).

Certification in Medical Billing or related healthcare training (Preferred).

Why Join Us?

Opportunity to work with a US-based healthcare company.

Exposure to advanced medical billing systems and processes.

How to Apply:

Interested candidates can apply by sending their updated resume to

hr@5tekmedical.com

or calling

9056710352.

Let's shape the future of healthcare management together!

#MedicalBiller #AccountsReceivable #PatientEngagement #NightShift #USHealthcareJobs

Job Type: Full-time

Benefits:

Health insurance Leave encashment Paid sick time Provident Fund
Ability to commute/relocate:

Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)
Experience:

AR: 2 years (Required)
Location:

Mohali, Punjab (Required)
Shift availability:

Night Shift (Required)
Work Location: In person