Job Description

POSITION REPORTS TO: Team Lead
DEPARTMENT: OPERATIONS
POSITION LOCATION: VADODARA, INDIA
Being a part of very complex yet important process, the associate is responsible for reviewing the medical
records, performing necessary action as per the process and taking the lien resolution to the further level .
He/she will ensure that the correct information is captured, transcribed accurately and point out the process
anomaly.

• Performing given responsibility with 100% accuracy
• Flexible enough to understand and work cross- functional
• Performing administrative duties following SOP and checklist ensuring 100% quality outcome.
• The candidate is expected to be well-organized and create a positive work environment
• Strong communication and interpersonal skills
• Ability to multi-task, set priorities and manage time effectively
• Adhering to company policies/ARCHER principles and hence taking good care of Archer culture.
• Graduation in any stream from recognized university
• Basic understanding of US culture,
• Basic understanding of organization culture and behavior
• 1 - 2 Years of experience into MNC or US/ EU based BPO / KPO.
• Typing speed of 30 WPM
• Basic knowledge of MS office applications like MS Excel, MS word and MS powerpoin

BEHAVORIAL SKILLS AND ABILITIES

• Communication Skill - Email writing
• Flexibility
• Learning capability

If he/she is performing good in the current role, may grow to Associate Operations - II or Sr. Associate - Operations

Skills Required