Job Description

:

We are hiring a Backoffice Medical Assistant to support a

US-based medical clinic. You will serve as a virtual extension of the clinic team by

coordinating surgeries, insurance approvals, and patient communications. You must

be experienced in US medical workflows and possess excellent spoken English with

a US accent.

Responsibilities:


Review patient visit notes and extract key action items


Schedule surgeries based on provider preferences, patient availability &

hospital slots


Coordinate with hospitals, surgery centers, and physician offices


Get Cardiology Clearances from referring physician offices before procedures


Call insurance companies to obtain precertifications/authorizations for

surgeries and imaging


Schedule lab and imaging appointments for patients (e.g., MRI, CT,

Ultrasound)


Communicate with patients regarding:


Surgery dates


Appointment reminders


Post-op follow-ups


Maintain accurate records and follow HIPAA-compliant practices

Requirements:


Knowledge of Surgical, Gynecology, Nephrology, and Cardiology terminology


Fluent English communication with strong US accent is a must


Graduation in any field (Medical or Paramedical preferred)


Excellent interpersonal and coordination skills


Familiarity with precerts, prior authorisations, and insurance eligibility checks

Good to Have:


Prior experience in a US clinic backoffice role


Familiarity with eClinicalWorks (eCW)


Background in clinical workflows or scribing


Understanding of HIPAA and US healthcare standards

Job Type: Full-time

Pay: ₹25,000.00 - ₹45,000.00 per month

Benefits:

Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund
Work Location: In person