Job Description

Company Profile:



At CGI, we're a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we're a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.



This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.



Job Title:


MDM/L3









Position: MDM/L3









Experience: 6-6Years

Category: Senior system engineer


Main location: Chennai


Position ID:


J1125-0672









Employment Type: Full Time



:


MDM/L3



Position Description

Level 3 |6- 9 YRS

Key Responsibilities:

1. Windows Devices



. Obtain and maintain a complete list of all software packages deployed across Windows devices.

. Maintain the configuration library for all Windows software, including version details, dependencies, and installation parameters.

. Manage the lifecycle of Windows packages -- creation, validation, deployment, and updates.

. Collaborate with MDM or SCCM/Intune teams for automated software distribution.



2. macOS Devices



. Obtain and maintain the list of all macOS software packages and related configuration items.

. Develop, test, and deploy macOS packages using standard packaging tools (e.g., Jamf Composer, Intune, or Munki).

. Maintain configuration libraries and ensure compatibility with macOS updates.



3. Packaging Process Management



. Maintain and continuously improve process documentation for both Normal and Complex package types.

. Oversee all packaging activities, including:. Follow defined SLAs and compliance requirements for packaging requests.



4. Mobile Device Management



. Obtain and maintain the list of App Protection and Configuration Policies applied across mobile devices.

. Support deployment of mobile applications via MDM (e.g., Intune, Workspace ONE).

. Ensure compliance with organizational security and Package Validation - Verify source, dependencies, and compatibility. Package Creation - Build installers using organization-approved packaging tools. Testing & Deployment - Conduct functional and user acceptance testing (UAT) before deployment. Acceptance Testing - Ensure stakeholders validate and approve final deployment.

data protection policies through appropriate configuration settings.



5. Documentation & Governance



. Maintain up-to-date documentation of all package repositories, configuration baselines, and deployment processes.

. Contribute to the Configuration Library and ensure traceability of changes.

. Provide reports and dashboards on deployment status, package inventory, and policy compliance.



Required Skills & Experience:



. Technical Expertise: Windows and macOS software packaging (MSI, EXE, PKG, DMG, IntuneWin). Knowledge of deployment tools: Microsoft Intune, SCCM, Jamf, Workspace ONE, or similar. Familiarity with PowerShell, VBScript, Shell scripting, or Python for automation.

. Knowledge of Mobile Device Management (MDM): Experience managing App Protection Policies, Configuration Profiles, and Mobile App deployments.

. Process Orientation: Experience documenting end-to-end packaging and deployment workflows. Understanding of ITIL processes, especially Change and Configuration Management.



Key Deliverables:



. Complete inventory of all Windows and macOS software packages with configuration libraries.

. Documented process for Normal and Complex packaging workflows.

. Validated and tested deployment-ready software packages.

. Updated repository of App Protection and Configuration Policies for mobile devices.

. Regular reporting on software deployment compliance and health.



CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.



Your future duties and responsibilities



Required qualifications to be successful in this role

Your future duties and responsibilities

Required qualifications to be successful in this role

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...



You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.



Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.



You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.




Come join our team--one of the largest IT and business consulting services firms in the world.