Job Description

Candidate with 7 to 9 Yrs. experience in Intune and end Point management experience like Software Distribution and application management, incident analysis, resolution, problem definition, root cause analysis and faster resolution of distribution failures.
Strong interpersonal and presentation skills. Good technical documentation skills
Good verbal and written communication skills, problem solving skills, customer service and interpersonal skills
Responsibilities:

• Candidate with 7 to 9 Yrs. Strong experience in Software management and Patch management using SCCM\Intune
• Execution of Enterprise support processes including Incident Management/ Problem Management /Change Management /Service Request Management /Asset & Configuration Management 7 to 9 years experience within engineering, building, and supporting a large heterogeneous multi-data centre computing environment.
• In-depth work stream experience like Deployment, incident analysis, resolution, problem definition, analysis and resolution of Deployment failures.
• Detailed Infrastructure knowledge including Server troubleshooting, design, and implementation experience on Configuration manager
• Good Experience in Endpoint Management
• Experience in managing Intune environment and administration of an enterprise Tenant
• Demonstrated proficiency with: Designing and Deploying Microsoft Intune in an Enterprise environment.
• Hands on experience in Deploying Windows AutoPilot
• Hands on experience in rolling out MAM and MDM solutions for enterprises
• Knowledge &worked on manual build & imaging for unattended installation for various device models.
• Knowledge &worked on Intune/SCCM tools &utilities Day to day operational stability Ability to prioritise multiple tasks.
• In-depth knowledge in Co-Management solutioning and enrolment across Organization
• Experience in End device management for Hybrid AD and Azure AD based organizations
• Experience in migrating AD Group Policies to Intune Policies/Profiles"
• Scripting experience like VB Script and PowerShell.
• Knowledge in Application packaging is an added advantage
• Experience in Security Updates Deployment using SCCM\Intune and manage Patch Testing Deployments with change and Release Process would be added advantage
• Software Deployment Process Knowledge Good knowledge on Mass Software Distribution, Collection Creation and Managing Advertisements.
• Ability to prepare POC , creating RFC ,Implementing Service improvements etc.
• In-depth knowledge on Client OS (10) and Troubleshooting.
• Experience in Enroll the mobile devices (iOS, WP, Windows 10 and Android), Retire and Wipe Devices
• Experience in Create, Maintain, Update, Deploy and Delete conditional access, MDM and MAM policies and implementing end point analytics
• LOB Application Wrapping for iOS and Android managed applications
• Experience in wi-fi, VPN and SCEP profiles management
• Knowledge on proxy, Active Directory, Azure AD, DNS, etc.
• ITIL Foundation (optional), Certification on O365 and Intune (Optional in case of Good knowledge)
• Responsible for proper escalation, communications, and management of production system problems.